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Privacy Policy

ENX Solutions Ltd ("ENX", "we", "us") is a company registered in England & Wales (Company No. 17196500). This policy explains what personal data we collect, why we collect it, and the rights you have under the UK GDPR and the Data Protection Act 2018.

Last updated: 3 June 2026

1. Who we are

We are the data controller for any personal data you provide to us through our website, email, or while working with us as a client. You can contact us at stef@enxsolutions.net.

2. What we collect

  • Contact details you submit (name, email, company, phone).
  • Messages and project information you share with us.
  • Basic technical data (IP address, browser, device, pages visited) collected automatically when you use the site.
  • Client account and billing data needed to deliver and invoice for our services.

3. How we use it

  • To respond to enquiries and provide quotes.
  • To deliver, support and improve the services you engage us for.
  • To send service-related emails (project updates, invoices).
  • To comply with legal, accounting and tax obligations.
  • To protect the security and integrity of our systems.

4. Legal bases

We rely on: (a) your consent where you submit an enquiry; (b) performance of a contract where we are working with you as a client; (c) legitimate interests to run, secure and improve our business; and (d) legal obligation for record-keeping.

5. Sharing

We do not sell your data. We share it only with trusted processors who help us run our business — for example hosting providers, analytics, email delivery, payment processing and accounting. These providers are bound by contract to protect your data and act only on our instructions.

6. International transfers

Some of our processors are located outside the UK. Where that is the case, transfers are protected by appropriate safeguards such as the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

7. Retention

We keep personal data only as long as needed for the purposes set out above, or as required by law (for example, UK tax law requires us to keep financial records for at least six years).

8. Your rights

You have the right to access, correct, delete or port your personal data, to restrict or object to processing, and to withdraw consent at any time. To exercise any of these rights, email stef@enxsolutions.net. You can also complain to the UK Information Commissioner's Office (ico.org.uk).

9. Cookies

We use strictly necessary cookies to run the site and may use privacy-friendly analytics to understand how it is used. You can control cookies through your browser settings.

10. Changes

We may update this policy from time to time. Material changes will be posted on this page with a new "last updated" date.

11. Contact

Questions about this policy or your data? Email stef@enxsolutions.net.